The cell network providers, like AT&T and Verizon, are upgrading their networks to communicate on LTE and 5G networks and they're phasing out 3G and 4G communication technology.  This means that if your cell communicator in your alarm panel uses the older technology to communicate, you will need to upgrade this unit to a new LTE/5G compatible unit.  Click on the button below to take you to a form to let us know how you would like us to schedule and change out your communicator for your alarm system.